Personal Data Protection Policy

This policy explains how UNI STRENGHT (trading name Uni Strength) collects and uses your personal data when you use the unistrength.fr website, place an order or contact us. The use of cookies is described in the Cookie Policy.

1. Data controller

UNI STRENGHT, a simplified joint-stock company (société par actions simplifiée) with a share capital of 1,000 euros, RCS Paris 894 900 372, 6 rue d'Armaillé, 75017 Paris, France. Contact for any question about your data: [email protected].

2. Data collected

  • Identity and contact details: title, surname, first name, delivery and billing addresses, email address, telephone number and, for a business customer, company name, SIRET number and VAT number.
  • Customer account: username, password (stored in encrypted form), order history, wish list.
  • Orders and payments: products ordered, amounts, delivery method, payment method used and payment status. Bank card details are entered directly with the payment service provider: UNI STRENGHT has no access to them.
  • Communications with us: messages sent via the contact form, by email or via the website's live chat, quote requests, return or warranty requests and attached photos.
  • Customer reviews: rating, comment and displayed first name, when you publish a review.
  • Browsing: IP address, browser and device type, pages viewed and searches made on the website, under the conditions described in the Cookie Policy.

3. Purposes and legal bases

  • Processing your orders (preparation, delivery, invoicing, payment, follow-up), managing your account, your returns, the 30-Day Trial, the guarantees and our commitments: performance of the contract.
  • Responding to your requests (contact, quotes, live chat): performance of pre-contractual measures or of the contract.
  • Keeping our accounts and complying with our tax and legal obligations: legal obligation.
  • Preventing fraud and securing the website and payments: legitimate interest of UNI STRENGHT.
  • Sending you offers by email: consent or, if you are already a customer, legitimate interest for products similar to those you have bought. You can object at any time using the unsubscribe link in every email.
  • Publishing your customer reviews: consent.
  • Measuring website audience and improving our services: consent, collected through the cookie banner.

4. Recipients

Your data is intended for UNI STRENGHT's departments. It is disclosed, to the extent necessary for their tasks, to the following service providers, who act on our behalf:

  • Website hosting and security: PlanetHoster (hosting), Cloudflare (protection and delivery of the website).
  • Logistics and delivery: BSL Dimolog (Torcé warehouse), Heppner and Colissimo (La Poste).
  • Payment: LCL (bank card), PayPal (PayPal, Google Pay, Bancontact) and, for payment in instalments, Alma and Younited, which may process your data as data controllers for the purpose of granting the financing.
  • Customer relations: Brevo (sending emails and newsletters), Crisp (live chat).
  • Website search: Doofinder.
  • Audience measurement: Google (Google Analytics) and Microsoft (Microsoft Clarity), subject to your consent.
  • Accounting: our chartered accountant and their accounting software (Pennylane).

Your data may also be disclosed to administrative or judicial authorities where required by law. UNI STRENGHT does not sell your data.

5. Transfers outside the European Union

Some service providers, in particular Google, Microsoft, Cloudflare and PayPal, may process data outside the European Union, notably in the United States. These transfers are governed by an adequacy decision of the European Commission (including the EU-U.S. Data Privacy Framework for certified companies) or by standard contractual clauses of the European Commission.

6. Retention periods

  • Customer account: until it is deleted, and at the latest three years after your last activity.
  • Orders and invoices: ten years from the end of the financial year, under our accounting obligations.
  • Marketing: three years from your last contact or your last purchase.
  • Requests to customer service: three years from the last request.
  • Cookies: according to the durations stated in the Cookie Policy.

7. Your rights

You have the right to access, rectify and erase your data, to restrict its processing, to object to its processing and to data portability, as well as the right to withdraw your consent at any time and to set out instructions on what happens to your data after your death.

To exercise your rights, write to [email protected] or to UNI STRENGHT, 6 rue d'Armaillé, 75017 Paris. You will receive a reply within one month. Proof of identity may be requested if there is reasonable doubt about your identity.

You can lodge a complaint with the French data protection authority, the Commission nationale de l'informatique et des libertés (CNIL), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, www.cnil.fr.

If you do not wish to receive marketing calls, you can register free of charge on the Bloctel telephone opt-out list (www.bloctel.gouv.fr).

8. Security

UNI STRENGHT implements appropriate technical and organisational measures to protect your data: encrypted connection (HTTPS), encrypted passwords, access restricted to authorised persons only.

9. Changes to this policy

This policy may be updated, in particular when a new service provider or a new feature is introduced. The version in force is the one published on this page.

Back to top